We work hard to include as much information about our products in our product descriptions on the product page, but if there’s something more specific you’d like to know please contact us.
REFUNDS WHEN USING A DISCOUNT CODE
Any discount codes used with an order will be split evenly between items as a percentage. So when a refund is processed, you will receive the discounted price as a refund.
GOOD THINGS TO KNOW
- Only one discount code can be used at checkout.
- All discount codes are excluded from being used on e-gift cards.
- Discount codes may not be able to be used in addition to any current promotions and we’re unable to apply any codes once your payment has been accepted, so don't forget to add the discount before checking out.
MY DISCOUNT CODE ISN'T WORKING
Have a discount code that's not working when entering at checkout? Here are a few troubleshooting tips:
- Are you logged in on your BAAKD Account? Codes may be linked to your email address. If we've sent you a discount code via email, you may need to be logged in to our website using the same email address to be able to redeem your code.
- Is your code still valid? Some discount codes have expiry dates, so it's always worth checking where you got the code from to see if it's still valid when trying to check out.
- Do you have sale items in your basket? Discount codes aren't generally applicable during sales so why not keep hold of your code to use on your next order!
- Are you inputting the code correctly? Codes may be case sensitive so it's worth double checking if your code is UPPERCASE or lowercase.
- Hold on, Is that a '0' or an 'O'? As easy as it sounds, this can be a difficult one to spot! Check your code for the correct use of letters and numbers.
If you're still having trouble using a discount code, send us a message and one of our team will do their best to help.
Please note, we're unable to apply a discount to an order that's already been placed.