Unfortunately, we’re unable to make any changes to your order once you've hit 'Place Order' at checkout, this includes:
- Changing the item or size
- Delivery/billing address
- Adding/removing items to your order
- Shipping method
I THINK MY ADDRESS IS WRONG ON MY ORDER?
Input the incorrect address at checkout... Sadly, we can't change an address with the courier once the order is placed, however, it may be possible to update your delivery preferences with the courier by contacting them directly.
If for any reason your order can't be delivered, the courier will return it to us and you’ll receive an automatic refund once the parcel has reached our warehouse. You can keep an eye on your tracking information for any updates.
If your order hasn't shipped yet, please wait until you receive your tracking email so you can provide the courier with the tracking number and they may be able to amend this for you.
If your order has shipped, please contact the courier directly, ASAP, as they may be able to help.
Important to know... If you input the incorrect address at checkout, we can not be held accountable if the order goes missing, meaning we're not liable to refund/replace this order.