Hopefully, you'll find the answer you need from one of the articles we have on our help centre, but if you need further support you can click on the page "Contact Us"

Please take into account:

- Only send one message at a time. Don't worry, our team will be in contact as quickly as we can.

- Only get in touch through one method of contact as contacting through multiple channels for the same query may delay response times for you and other customers.

WHY DOESN'T BAAKD HAVE A PHONE NUMBER?

BAAKD does not have a call centre, we're not set up to handle high volumes of phone calls.

Though you may receive an automated response every once in a while, all channels are manned by human staff who are eager to help you out, quickly and efficiently.

HOW DO I CONTACT BAAKD BY EMAIL?

Please send your email to hello@baakd.com

You can expect a reply within 24 hours, except during busy sale periods, which may take slightly longer.

WHAT INFORMATION DO I NEED TO PROVIDE YOU?

Be sure to include as much information as possible such as your order number (#UK123456), email address, pictures, etc. This will allow us to answer any questions you have as quickly as possible.