Welcome to the BAAKD Shipping & Duties Guide. We’re here to provide you with all the information you may need regarding international shipping, customs, duties, and taxes for your orders.
1. What shipping options does BAAKD offer?
To return an item, please use the 'self-post' option and arrange shipment with the courier of your choice.
2. Do I have to pay customs duties and taxes?
Yes, customers are responsible for paying any applicable customs duties, import taxes, and VAT/GST for orders shipped outside the UK. The amount varies by country and depends on the product classification and order value.
3. What are the import duties and taxes for different countries?
European Union (EU):
- Orders under €150: VAT is charged at checkout (no additional customs fees).
- Orders over €150: Subject to VAT + customs duties upon arrival.
United States (USA):
- Orders under $800 USD: No duties or import taxes.
- Orders over $800 USD: Subject to customs duties based on product type.
Tip: Keep orders under $800 USD to avoid U.S. duties.
Australia:
- Orders under AUD $1,000: No import duties or taxes.
- Orders over AUD $1,000: Subject to 10% GST + possible customs duties.
Canada:
- Orders under CAD $20: No duties or taxes.
- Orders over CAD $20: Subject to GST (5%) + potential customs duties.
Other Countries:
Import fees vary, and we recommend checking local customs regulations before placing an order.
4. What happens if I refuse to pay duties/import taxes?
If your package is returned to us because you refuse to pay the required duties or taxes, you may incur shipping fees, and the cost of your order will be refunded minus these fees.
5. How can I avoid unexpected charges?
- Check customs regulations for your country before placing an order.
- Keep your order value below $800 USD (USA) or AUD $1,000 (Australia) when possible.
- Any duties or import taxes shown at checkout are estimates based on the information available at the time you place your order. To avoid unexpected charges upon delivery, please ensure all shipping and product information you provide—such as destination country and item details—is accurate and complete. Inaccurate or missing information may lead to additional fees from customs.
6. Can BAAKD help with customs clearance?
While we cannot guarantee a specific outcome regarding customs clearance, we work with trusted shipping carriers that typically expedite the process. You may be contacted by customs authorities for additional information regarding your shipment.
7. Where can I find more information about my country's customs regulations?
We recommend visiting your country’s customs authority website for detailed information regarding customs regulations, duties, and taxes.
8. Who should I contact for further questions?
If you have any questions regarding shipping, duties, or taxes, please contact our customer service team. We're here to help.