Terms & Conditions
1. Introduction
Welcome to BAAKD. These comprehensive Terms and Conditions lay out the guidelines, rules, and regulations governing your interaction with our website and the process of purchasing our products. By accessing our website or completing a purchase, you willingly and legally agree to be bound by these terms. Please take the time to carefully review and understand the terms presented herein.
1.1 Commitment to Quality
BAAKD is committed to providing you with exceptional activewear and related products. Our commitment extends beyond the products themselves; it encompasses the entire user experience and your satisfaction.
1.2 Mission and Values
At BAAKD, our mission is to empower individuals to lead active and healthy lifestyles. We are dedicated to offering products that inspire and support your fitness journey. Our values of quality, integrity, and customer satisfaction drive every aspect of our business.
1.3 Evolving for You
We continuously evolve our offerings and services to meet the changing needs of our valued customers. These Terms and Conditions reflect our commitment to transparency, fairness, and exceptional customer service.
2. Definitions
In this document, the following terms shall have the meanings attributed to them:
- "BAAKD" refers to our online brand, encompassing both our products and our website.
- "You" and "Customer" are used interchangeably and collectively refer to anyone who utilizes our website, interacts with our brand, or makes purchases of our products.
- "Products" encompasses the wide array of activewear and related items available for sale on our website, ranging from apparel to accessories.
- "Website" exclusively denotes the BAAKD website, which is accessible at https://www.baakd.com.
3. Use of Our Website
At BAAKD, we want to ensure that your experience with our website is safe, secure, and compliant with our standards. To that end, the following regulations apply:
3.1 Age Restriction
To use our website, you must be at least 18 years of age. This restriction is in place to ensure that our services are intended for a mature audience.
3.1.1 Empowering the Next Generation
We recognise the importance of promoting a healthy and active lifestyle from a young age. While our website is intended for users aged 18 and older, we encourage parents and guardians to introduce children to the benefits of an active lifestyle through other means, including appropriate physical activities and guidance.
3.2 Accuracy of Information
By accessing our website, you agree to provide accurate, current, and complete information as needed. We rely on the accuracy of the information you provide for efficient and secure processing of your orders and inquiries.
3.2.1 Data Privacy and Security
We take your privacy and data security seriously. Your personal information is handled in accordance with our Privacy Policy, which details our commitment to safeguarding your data.
3.3 Right to Refuse Service
We reserve the right to refuse service to any individual, terminate accounts, or cancel orders at our sole discretion. This includes, but is not limited to, instances where we identify violations of these Terms and Conditions or suspicious activity.
3.3.1 Upholding a Safe Community
We are dedicated to maintaining a safe and respectful online community for all users. This includes fostering an environment free from harassment, discrimination, and any form of harmful behavior.
3.3.2 Reporting Violations
If you encounter any content or behavior on our website that violates our community standards, please report it to us. We take all reports seriously and will take appropriate action to address violations.
4. Orders and Payments
The process of ordering our products is a crucial aspect of your engagement with BAAKD. Understanding the terms related to orders and payments is essential:
4.1 Order Placement
When you place an order through our website, you are effectively making an offer to purchase our products. This offer is subject to acceptance or rejection at our discretion.
4.1.1 Your Purchase Experience
We want your purchase experience to be seamless and enjoyable. Our website is designed to provide you with clear product information, easy navigation, and secure payment processing.
4.2 Pricing
Prices for our products are displayed in GBP (British Pounds) and include all applicable taxes, unless explicitly stated otherwise. We reserve the right to modify prices at any time without prior notice.
4.2.1 Transparent Pricing
We are committed to transparent pricing, and we strive to provide our customers with competitive and fair pricing for high-quality products.
4.3 Payment Methods
We offer various payment methods, which will be specified on our website. All transactions are processed through secure channels, and we do not store payment information to protect your financial data.
4.3.1 Secure Transactions
Your payment security is a priority. We are always striving to maintain the best security measures to protect your payment information and ensure safe transactions.
4.4 Order Acceptance
We retain the right to accept or decline your order, and such acceptance is contingent on product availability and other factors that may influence the fulfillment of your order. In case of order cancellation or non-acceptance, you will be notified promptly, and any payment processed will be refunded accordingly.
4.4.1 Product Availability
Product availability may vary due to factors such as demand, inventory, and manufacturing schedules. We make every effort to provide accurate product availability information on our website.
4.4.2 Notification of Changes
In cases where your order cannot be fulfilled due to product unavailability, we will notify you promptly. We may offer alternatives or provide the option to wait for restocking, as per your preference.
5. Delivery and Returns
Receiving your ordered products in a timely and satisfactory manner is of paramount importance to us:
5.1 Dispatch
We aim to dispatch orders within a reasonable timeframe, with the exact timeframe specified on our website or during the checkout process.
5.1.1 Timely Dispatch
Our commitment to timely dispatch ensures that your order reaches you as quickly as possible, subject to the specified dispatch timeframe for the chosen delivery option.
5.1.2 Notification of Delay
In the event of any unforeseen delays in dispatch, we will notify you promptly and provide an estimated delivery date.
5.2 Delivery
Delivery times and associated costs will be clearly presented and communicated during the checkout process. It is your responsibility to review this information and choose a delivery method that suits your needs.
5.2.1 Delivery Options
We offer various delivery options to accommodate your preferences. These options may include standard, express, or other delivery methods, each with its associated timeframe and cost.
5.2.2 Tracking Information
For your convenience, we provide tracking information for most delivery methods. You can monitor the progress of your shipment from dispatch to delivery.
5.3 Returns and Exchanges
Returns and exchanges of products are subject to the policies outlined in our dedicated Return Policy. We encourage you to review this policy to ensure a smooth and mutually beneficial process should the need for a return or exchange arise.
5.3.1 Hassle-Free Returns
Our Return Policy is designed to provide you with a hassle-free and fair process for returning or exchanging products. We aim to ensure your satisfaction with your purchase.
5.3.2 Defective or Damaged Products
In the unfortunate event that you receive a defective or damaged product, we are committed to addressing the issue promptly. Please refer to our Return Policy for specific instructions on reporting and returning such products.
5.3.3 Right to Change
We reserve the right to modify our Return Policy as necessary to adapt to changing circumstances and improve the returns and exchanges process.
6. Intellectual Property
The content found on our website, including text, images, logos, and any other media, is protected by copyright and other pertinent intellectual property laws. Unauthorised use of our content is strictly prohibited:
6.1 Content Ownership
We are the sole owners of all content on our website unless otherwise stated. This content is protected by copyright laws and international treaties. Unauthorised use, reproduction, distribution, or modification of this content is strictly prohibited.
6.1.1 Respect for Intellectual Property
We respect intellectual property rights and expect the same from our users and customers. Please do not use our content in any way that violates copyright laws or infringes on intellectual property rights.
6.2 License
We grant you a limited, non-exclusive, and revocable license to access and use our website for personal or non-commercial purposes. This license does not permit any resale, commercial use, or distribution of our content without our written consent.
6.2.1 Responsible Use
We encourage responsible use of our website and content. Please respect our terms and intellectual property rights when sharing, referencing, or using our content for any purpose.
7. Privacy
At BAAKD, your privacy is a top priority. Your use of our website is subject to our comprehensive Privacy Policy, which governs the collection, use, and sharing of your personal information. To fully understand our approach to privacy, please review our Privacy Policy.
7.1 Data Collection
Our Privacy Policy outlines the types of data we collect, how we collect it, and the purposes for which we use this information. We prioritize transparency and responsible data management.
7.2 Data Protection
Protecting your data is a fundamental aspect of our Privacy Policy. We employ security measures to safeguard your personal information from unauthorised access or disclosure.
7.3 Consent and Control
Our Privacy Policy details how you can exercise your rights and control over your personal information, including the right to access, rectify, and delete your data.
8. Limitation of Liability
Your understanding of the limitations of our liability is essential to ensure a harmonious relationship between you and BAAKD:
8.1 General Disclaimer
While we strive to provide a seamless and enjoyable experience on our website, we are not liable for any direct, indirect, or consequential damages arising from your use of our website or products. By agreeing to these Terms and Conditions, you accept that your use of our website is at your own risk.
8.1.1 Accountability and Responsibility
We take responsibility for our products and services, striving to provide high quality and value. However, we cannot guarantee outcomes or results based on individual usage, as the effectiveness of our products may vary.
8.2 Liability Limitations
Our liability is limited to the fullest extent permitted by applicable law. We disclaim any and all warranties, either express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose.
8.2.1 Product Warranties
Product warranties, if applicable, are outlined in product-specific documentation. These warranties are provided in addition to your legal rights and serve to ensure the product's fitness for its intended purpose.
8.2.2 Customer Responsibility
We encourage customers to use our products responsibly and in accordance with the provided instructions. Any misuse, neglect, or disregard of product guidelines may result in voiding any applicable warranties.
9. Dispute Resolution
In the event of disputes or disagreements, we want to ensure that a fair and transparent resolution process is in place:
9.1 Applicable Law
Any disputes that may arise in connection with these Terms and Conditions or your use of our website and products shall be resolved in accordance with the laws of the United Kingdom.
9.1.1 Legal Framework
We adhere to the legal framework provided by the United Kingdom for the resolution of disputes. This framework ensures fairness and impartiality in dispute resolution.
9.2 Resolution Process
In the case of a dispute, we encourage you to contact us first to seek an amicable resolution. Most concerns and issues can be resolved promptly and to your satisfaction through open communication.
9.2.1 Customer Support
Our customer support team is dedicated to assisting you with any inquiries, concerns, or disputes. We are committed to providing a responsive and supportive resolution process.
9.2.2 Mediation and Arbitration
If a dispute cannot be resolved through direct communication, we may suggest mediation or arbitration as a fair and impartial means of resolution.
10. Termination
The right to manage user accounts and website access is essential to maintain a safe and secure online environment:
10.1 Account Termination
We reserve the unequivocal right to terminate or suspend your account or restrict access to our website at our discretion. This action may be taken for various reasons, including but not limited to violations of these Terms and Conditions, fraudulent activity, or any other behavior that is detrimental to our operations or the user community.
10.1.1 Responsible Use
We encourage responsible use of our website and adherence to our Terms and Conditions. We take action against users who engage in prohibited activities, ensuring a safe and positive user experience for all.
10.1.2 Suspension and Appeals
In the event of account suspension, you have the right to appeal the decision. We will review appeals and take appropriate actions to ensure fairness and due process.
11. Amendments
In the dynamic landscape of online commerce and website operations, it is essential that we retain the ability to adapt and improve our terms:
11.1 Updates
We reserve the right to update or amend these terms at any time without prior notice. Any modifications will become effective immediately upon posting the revised terms on our website. It is your responsibility to stay informed about any changes, so please revisit this document periodically to ensure that you are aware of the most current version.
11.1.1 Transparency in Updates
We are committed to transparency in the update process. We will clearly communicate any significant changes to these Terms and Conditions to ensure that you are well-informed.
11.1.2 User Notifications
For your convenience, we may provide notifications of important updates through email, website banners, or other communication channels. It is our aim to ensure that you are aware of any changes that may impact your engagement with BAAKD.
12. Governing Law
The laws that govern the interpretation and enforcement of these terms and conditions are of significant importance:
12.1 Jurisdiction
These terms and conditions are unequivocally governed by the laws of the United Kingdom.
12.1.1 Legal Framework
The legal framework of the United Kingdom provides a robust and well-established basis for interpreting and enforcing these terms and conditions. We operate within this framework to ensure consistency and fairness.
13. User Registration
At BAAKD, we encourage users to create accounts to enhance their shopping experience and access various features. User registration is subject to the following terms:
13.1 Account Creation
You have the option to create a user account on our website. When creating an account, you agree to provide accurate and up-to-date information, including your name, contact information, and a valid email address.
13.2 Account Security
Maintaining the security and confidentiality of your account is your responsibility. You agree not to share your login credentials with anyone and to promptly inform us of any unauthorised use or security breaches associated with your account.
13.3 Account Termination
We reserve the right to terminate, suspend, or restrict access to your account if we suspect unauthorised activity, breaches of security, or violations of these Terms and Conditions. In the event of account termination, any orders or pending transactions may be canceled.
14. User Content
BAAKD values user-generated content and encourages users to share their experiences, reviews, and feedback on our products. Please be aware of the following terms related to user content:
14.1 User-Generated Content
By submitting content, such as reviews, comments, or testimonials, to our website, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and display your content for promotional and marketing purposes.
14.2 Content Guidelines
While we encourage open and honest feedback, we reserve the right to remove or edit content that violates our content guidelines. Content that is offensive, fraudulent, misleading, or infringing on the rights of others will be subject to removal.
15. Intellectual Property Rights
BAAKD values and protects its intellectual property rights. This section provides a more in-depth perspective on our approach to intellectual property:
15.1 Ownership
All content featured on our website, including but not limited to text, images, logos, designs, and graphics, is protected by copyright and other intellectual property laws. Unless otherwise stated, BAAKD is the exclusive owner of all content on our website.
15.2 License to Use
While you are bound by these Terms and Conditions, we grant you a limited, non-exclusive, and non-transferable license to access and use our website and its content for personal, non-commercial purposes. This license is revocable and does not include the right to modify, reproduce, distribute, or publicly display our content without our written consent.
15.3 Trademarks
All trademarks, service marks, and trade names used on our website are the property of BAAKD. You are prohibited from using any of these marks without our prior written consent.
15.4 Infringement
If you believe that any content on our website infringes upon your intellectual property rights, please contact us with the necessary information, and we will investigate and take appropriate action as required by applicable law.
16. Security Measures
The security of your personal information and transactions is paramount. BAAKD is committed to maintaining robust security measures to protect your data:
16.1 Data Security
We employ industry-standard security protocols and technologies to safeguard your data. These measures include encryption, firewalls, and secure server configurations.
16.2 Payment Security
We do not store payment information, such as credit card details, on our servers. All payment transactions are processed through secure payment gateways to ensure the confidentiality and security of your financial data.
17. Website Accessibility
BAAKD is dedicated to providing an accessible and inclusive online experience for all users:
17.1 Accessibility Statement
We are committed to making our website accessible to individuals with disabilities. Our accessibility features and improvements align with the Web Content Accessibility Guidelines (WCAG).
17.2 Feedback
If you encounter any accessibility barriers on our website, please contact us to provide feedback or report any issues you may have encountered. Your input is valuable in helping us enhance accessibility for all users.
18. Third-Party Links and Content
Our website may contain links to third-party websites and content. Please be aware of the following terms regarding third-party content:
18.1 Third-Party Links
Our website may include links to external websites or content provided by third parties. We do not endorse or control these third-party websites, and their use is subject to their respective terms and conditions and privacy policies.
18.2 Disclaimer
We do not assume responsibility for the accuracy, quality, legality, or content of third-party websites. Your interactions with these websites are solely at your own risk.
19. Customer Support
At BAAKD, we are committed to providing exceptional customer support. Please review the following terms related to our customer support services:
19.1 Contact Information
To reach our customer support team, please refer to the contact information provided on our website. We are here to assist with any inquiries, concerns, or issues you may have.
19.2 Response Times
Our aim is to respond to customer inquiries and requests in a timely and efficient manner. However, response times may vary depending on the nature and complexity of the inquiry.
20. Product Information
We strive to provide accurate and comprehensive information about our products. Please be aware of the following terms related to product information:
20.1 Product Descriptions
While we make every effort to ensure the accuracy of product descriptions, they are provided for informational purposes only. In the event that a product's description is inaccurate or incomplete, please contact us for clarification before making a purchase.
20.2 Product Availability
Product availability is subject to change without prior notice. We do not guarantee the availability of specific products and reserve the right to modify or discontinue products at our discretion.
21. Promotions and Discounts
BAAKD may offer promotions, discounts, and special offers from time to time. Please review the following terms related to these promotions:
21.1 Promotion Terms
Promotions and discounts are subject to specific terms and conditions, which will be clearly outlined on our website or in promotional materials. Please review these terms before participating in any promotions.
21.2 Promotion Duration
The duration of promotions and discounts may vary. We reserve the right to modify or terminate promotions at our discretion.
22. Feedback and Suggestionn
We value your feedback and suggestions for improving our products and services. Please be aware of the following terms related to providing feedback:
22.1 Feedback Submission
We welcome your feedback, comments, and suggestions regarding our products, website, or services. You may submit feedback through the contact information provided on our website.
22.2 Feedback Ownership
By submitting feedback, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, modify, reproduce, and display your feedback for any purpose.
23. Indemnification
By using our website and services, you agree to indemnify and hold BAAKD, its affiliates, and their respective officers, directors, employees, and agents harmless from any claims, liabilities, damages, and expenses, including legal fees, arising from your use of our website, products, or services, or your violation of these Terms and Conditions.
24. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision will be replaced by a valid, enforceable provision that best reflects the original intent of the parties.
25. Entire Agreement
These Terms and Conditions, along with our Privacy Policy and any additional agreements or policies referenced herein, constitute the entire agreement between you and BAAKD with respect to your use of our website and the purchase of our products. These terms supersede all prior agreements, whether oral or written.
26. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us using on our website.
Thank you for taking the time to read and understand these Terms and Conditions. We appreciate your trust in BAAKD, and we are committed to providing you with a safe, secure, and exceptional online shopping experience.